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PERSONAL INFORMATION WE COLLECT

Users of Casa Zoreli are hereby informed that, for the proper provision of our services, we may request and collect personal information from individuals who use our website, mobile applications, or any of our digital platforms, including registered users, subscribers, customers, event participants, contributors, content creators, and any person who interacts with our services. Such information may be obtained through electronic means, online forms, email communications, social media platforms, telephone support, or any other method authorized by the data subject.

Casa Zoreli is responsible for the processing of any personal information provided to us, regardless of the means through which it is collected. Depending on the service contracted or used, we may request your full name, email address, mailing address, country or city of residence, telephone number, date of birth, information required for billing purposes, data necessary for the delivery of physical products, as well as any other information essential for the proper provision of our services or compliance with legal obligations.

When a user participates in promotions, contests, open calls, events, fashion shows, awards, recognitions, or campaigns organized by Casa Zoreli, additional information may be required in order to verify their identity, confirm their participation, or contact the winner if selected.

In the case of subscriptions, purchases, or the acquisition of digital services, we may also collect the information necessary to process the corresponding payment, manage renewals, grant access to exclusive content or services, and arrange the delivery of physical magazines, merchandise, prizes, products, or any other items purchased by the user. Casa Zoreli does not intentionally collect sensitive personal information and will only process the information strictly necessary to fulfill the purposes described in this Privacy Notice.

To protect the confidentiality and security of the financial information provided by our users, Casa Zoreli uses specialized payment processing providers, including Stripe, which comply with international security standards for the management of electronic transactions. Stripe’s Privacy Policy may be consulted at: https://stripe.com/mx/legal/privacy-center. Casa Zoreli does not directly store complete payment card information or other payment method details used during transactions.

Personal information is provided directly by its owners, and Casa Zoreli does not obtain additional information from public or private sources other than those authorized by the user. Accordingly, each individual shall be responsible for ensuring the truthfulness, accuracy, and updating of the information they provide.

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PURPOSES OF PROCESSING

The personal information collected will be used to fulfill primary and secondary purposes related to the provision of our services.

For primary purposes, such information may be used to create and manage user accounts, administer subscriptions, process payments, provide access to exclusive content, enable services such as Zoreli Privé and Zoreli Lens, receive and evaluate editorials submitted by creators, manage purchases made through the platform, process orders, coordinate the delivery of physical products to the address provided by the user, verify deliveries, provide customer support, resolve issues, contact users regarding their purchases or subscriptions, manage renewals, confirm event registrations, and ensure the proper operation of the platform.

In the case of users participating in open calls, contests, sweepstakes, or events organized by Casa Zoreli, personal information may be used to verify eligibility requirements, communicate results, coordinate the delivery of prizes, or establish contact whenever necessary for the execution of such activities.

For secondary purposes, Casa Zoreli may use personal information to send news, newsletters, promotions, editorial campaigns, event invitations, product launches, updates, collaboration opportunities, information about new services, or content related to the platform, as well as advertising regarding Casa Zoreli’s own products and services or those of strategic commercial partners. Such communications will always be managed directly by Casa Zoreli, and personal databases will not be shared with such third parties.